Onsite and Remote Support

When you’re experiencing problems with your computer network and can’t find any solution on your own, we’re your trusted partner for reliable, accessible onsite and remote support. We know that having full use of your network is of paramount importance. That’s why we respond with professional help to get you back in full service as quickly as possible.

No matter what your issue may be, we offer a one-time service or a subscription service where we’ll be at your call whenever an issue does arise. Our technicians are highly skilled at resolving your problems quickly and efficiently.

Our Online and Remote Support Services Include:

• Desktop, Servers, and Network
• Windows and Mac Systems

Cloud Services

Having a variety of services available to your company on demand over the Internet is a luxury you can enjoy through our cloud services at WebTechPro. We offer a wide range of business services with easy, affordable access to numerous applications and resources. There is no need for special or internal infrastructure with our innovative cloud services.

You’ll enjoy the convenience of data flow through your desktops, laptops, tablets, and servers through the Internet to our providing cloud system – and back. Everything will be available at your fingertips whenever you need it.

Our Cloud Services Include:

• Office 365
• Azure Administrator
• Web Hosting

Backup Services

Secure backup of important information is a must for all business owners today. The importance of backing up important company data cannot be overstated. No matter how well your computer is running or the careful steps you take to store and protect your information, the possibility always exists of a malfunction wiping out loads of valuable data. At WebTechPro, we’re proud to provide reliable online backup services in the form of onsite and offsite storage.

For onsite storage service, we can help you manage your data storage on local devices, including hard drives, CDs and DVDs, and magnetic tapes. Data can be in the form of files, folders, photos, or the entire contents of your hard drive. Storing your data offsite involves storing your data on a remote server. This can be done through the Internet or through direct access.

Onsite storage can be less expensive than offsite storage and provides immediate access without the Internet. Our offsite storage service allows you to access your data from any location, and your information is secure in the event of a disaster at your office.

Firewall/Security/Antivirus

Having your computers attacked by viruses or malware can be a nightmare. An infected computer cannot only halt your productivity for the moment but also brings the threat of irreparable damage to your computer system. For the peace of mind that you have top-notch protection against cyber attacks and damaging worms and viruses, contact WebTechPro today.

We can equip your IT hardware and software with state-of-the-art firewall protection to ward off all malicious threats. Our security programs are highly tested to withstand even the highest levels of known threats. And if you do happen to have computer equipment infected with a virus or malware, our top-of-the-line antivirus program can efficiently clean your equipment and safely remove all damaging bodies.

VoIP Solutions

VoIP (also known as Voice Over Internet Protocol) is today’s technology that allows you to make voice calls using a broadband Internet connection instead of an analog phone line. At WebTechPro, we utilize the latest in technological advances with hosted voice solutions through the use of mobile business apps.

If you’re a mobile worker and desire expanded communication features with your employees, we have you covered and can help you enjoy increased flexibility. You can connect your business line to your employees' smartphones, join conference calls, manage greetings, and much more while still allowing your employees to maintain a certain degree of privacy. It’s the simplest, most effective way to allow you and your staff to work more effectively.

Additional Services:

• Office 365 Tenant Backup Services (email and SharePoint)
• Microsoft Azure Cloud Assistance
• File Server/Active Directory Auditing and Reporting
• Office 365 Software Licensing (Word, Excel, PowerPoint)